After saving and expanding $4.2M in one year while working in Customer Success at Salesforce, I’ve packaged up what I know it takes to not only save a strategic customer, but to scale that effort within a young company.
My practice is focused on revenue protection, retention, and expansion of a customer base. I am available to coach Boards, executive teams and Customer Success leaders. I also work with CROs that are focused on acquisition and need a retention partner.
